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Yes We Shop

Return Policy

Return Policy

All shipments are carefully inspected before they are dispatched. However, if due to some unforeseen situation you are not satisfied with the product then the following terms apply for a mutually consented resolution of the situation.

We accept returns within 48; to 72; hours of receiving the shipment. You have to inform our customer service team and report the issue.

Please contact our customer service to report the issue and the customer service executive will provide you the address where the product needs to be returned.

Address for returning the product:

Yes We Shop

info@yesweshop.in

 

Points to remember:

1. The product should be unused.
2. Please ensure that the product is in original packing along with the invoice. All products should be returned in original condition with tags intact as attached in the product. Presence of original tags is a must to accept returns.
3. When you have shipped the product back please share the Way Bill Number given to you by the courier. You must use a trackable courier to return the product.
4. Refund process will be initiated once Yes We Shop has received the product(s)

5.Refund of money, customer can choose between these options and communicate through mail,

info@yesweshop.in

a) We will Credit the amount of the purchase along with the shipping cost bourne by you.

b) We will provide you with the special Code to redeem the product cost and the shipping cost.

If you have received a damaged item or if the item you received was not the item you ordered or if it was misrepresented on our site, please contact us within 48; to 72; hours of your receipt of the product. It is important that you save all packing materials as well as the item itself. When you reach us, we’ll give you instructions on how to proceed so that we may replace the item as quickly as possible.

Please note:

1. We do not replace, opened or used products
2. At present we do not have pick up arrangement for the replacement. To return a product, we request you to courier it to us. If we decide to replace your product, your return courier charges can be redeemed using a promo code allotted by us.